TERMS AND CONDITIONS

1. Introductory provisions

1.11.1 In accordance with the provisions of §273 of Act no. No. 513/1991 Coll. (Commercial Code) as amended, the company Sklad 2014 s.r.o., Na Mlejnku 1678/22 with its registered office,146 00 Prague 4, IČ: 03906027, issues the following business conditions, which are an integral part of the purchase contract concluded between:

hereinafter referred to as the "seller"
on the one hand and
hereinafter referred to as the "buyer" on the other hand.

1.2 By ordering goods via the Internet, the buyer, as well as the seller, expresses its obligation to abide by these general terms and conditions in the same way as if these conditions were printed and signed in the form of a contract. The General Terms and Conditions are binding in the current version, they are publicly available on the seller's website www.forvet.eu

2. Subject of the contract

2.1 The subject of the contract is the sale of goods specified by the buyer in the order of goods.
2.2 The data on the goods stated on the website, in the catalogs, brochures and other publications of the seller (eg dimensions, material, accessories, composition, etc.) are only informative and for this reason the delivered goods may show slight deviations (this is not a defect of the goods ).
2.3 The ordered goods will be delivered to the buyer in a quality and design suitable for the purpose for which such goods are intended and in accordance with the specifications or properties common to the type of goods, complying with relevant standards, regulations and ordinances in force in the Czech Republic.

3. Order goods

3.1 The buyer orders goods from the seller through the seller's online store (e-shop).
3.2 Each order of goods submitted to the seller through its online store is binding on the buyer and is considered a draft purchase agreement.
3.3 The purchase contract is concluded upon acceptance of the order by the seller. The seller informs the buyer that he accepts the order immediately after placing the order, but no later than within three days, by e-mail or in any other unambiguous form. Acceptance of the order by the seller after this period is considered a new offer by the seller and subsequent acceptance by the buyer is required.
3.4 The seller is entitled, depending on the nature of the order (ie quantity of goods, price, transport costs, distances, etc.), to ask the buyer to authorize the order in a suitable way (eg in writing or by phone) or ask the buyer to pay the purchase price or parts in advance. In such a case, the purchase contract will not be concluded before the moment of proper and timely fulfillment of the conditions required by the seller.

4. Purchase price and payment terms

4.1 The buyer is obliged to pay the seller for the goods the purchase price valid at the time of delivery of the order to the seller. Any subsequent change in the purchase price does not affect the buyer's obligation to pay the purchase price in the originally agreed amount, as well as the seller's obligation to deliver the ordered goods at the originally agreed price.
4.2 The Buyer is obliged to pay the Seller the purchase price including VAT in the amount valid at the time of concluding the purchase contract.
4.3 The buyer is obliged to reimburse the seller for postage and packaging costs. The amount of postage and packing is determined in the order of goods depending on the type of goods and the method of transport.
4.4 The buyer is obliged to pay the purchase price in cash to the carrier of the goods (so-called cash on delivery and this payment method is available only for selected countries - to apply this choice, it has to be visible at the checkout; unless it is visible, it is not possible to apply it for your country of delivery) or in advance to the seller's account. The method of payment of the purchase price is an integral part of the order of goods.

5. Delivery conditions, delivery time

5.1 The seller will ensure the delivery of goods to the buyer according to the method selected in the order of goods.
5.2 The place of delivery of goods means the address specified by the buyer in the order of goods.
5.3 The delivery time of the goods depends on the type and quantity of the ordered goods and will be specified to the seller in the order confirmation of the goods. Any other information about the delivery time is for information only and is not binding on the seller.

6. Seller's liability for defects in the goods

6.1 The buyer is obliged to properly take over the goods from the carrier or seller and confirm this fact on the delivery note and the transport document, or another document. By signing the delivery note, the buyer confirms that the shipment was delivered without obvious defects and a later complaint about the violation of the package of the shipment will not be taken into account.
6.2 Ownership of the goods passes to the buyer at the time of payment of the price of the goods stated on the tax document.
6.3 The seller is liable to the buyer for defects that appear as a conflict with the purchase contract after taking over the item during the warranty period, which is 24 months. The warranty period begins at the time of receipt of the goods by the buyer.
6.4 The warranty covers manufacturing defects of the products or other defects that were not caused by unprofessional or careless maintenance

7. Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us (Sklad 2014 s.r.o., Na Mlejnku 1678/22 with its registered office,146 00 Prague 4, IČ: 03906027, email: cancellation@forvet.eu, phone number +420 608 201 211) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.